Network Problem in Jio: What’s Going Wrong and How to Deal With It?

Reliance Jio, one of India’s largest telecom operators, has revolutionized the telecom industry with its affordable data plans and wide coverage.

However, in recent times, many users have been reporting frequent network problems with Jio services. From call drops and slow internet speeds to complete network outages, the issues have become a source of frustration for millions.

In this post, we’ll break down the common problems Jio users are facing, explore the common-uncommon reasons behind them, and share a few tips that might help improve your connectivity in the difficult time.

Common Jio Network Issues.

• Call Drops or No Signal: Many users complain about calls dropping mid-conversation or getting a “not reachable” message even when the phone has signal bars. This is most common issue majority of users face.
• Slow Internet Speeds: Despite having a 4G and 5G connection, users often experience buffering on YouTube, delayed messages on WhatsApp, and painfully slow downloads and uploads.
• Complete Network Outage: In some regions, the network just disappears, and users can’t make calls or access the internet at all.
• VoLTE Not Working: Some users find that their VoLTE (Voice over LTE) feature is not working, leading to poor call quality or no calls at all.

Possible Reasons Behind Jio Network Problems.

1. Network Congestion.

With millions of users on the same network, especially in densely populated areas, congestion is one of the biggest culprits. During peak hours, the network is overloaded, leading to slow speeds and unstable connections.

2. Tower Maintenance or Upgrades.

Sometimes, Jio carries out maintenance or upgrades on its towers. While this is meant to improve long-term performance, it can temporarily disrupt service in the area.

3. Poor Signal Coverage.

Although Jio boasts extensive coverage, certain rural or hilly regions still face weak signals due to lack of nearby towers.

4. Software Issues.

Bugs or outdated software on your device can also cause network-related problems. VoLTE issues, for instance, can sometimes be fixed with a firmware update.

How to Fix or Minimize Jio Network Issues?

1. Switch to Airplane Mode: Turn on Airplane mode for 10 seconds and turn it off again. This refreshes your connection to the nearest tower.
2. Restart Your Phone: A simple restart can clear glitches and help reconnect to the network properly.
3. Check for Software Updates: Ensure your phone’s software is up to date, especially the carrier settings.
4. Manually Select the Jio Network: Go to Settings > Mobile Network > Network Operators and choose Jio manually.
5. Use Wi-Fi Calling: If available, enable Wi-Fi calling on your phone. It uses your Wi-Fi connection for voice calls when the mobile network is poor.
6. Report the Issue to Jio: Use the MyJio app to report network problems directly. Jio also has a network coverage feedback feature.

Final Thoughts.

While Jio has significantly changed the telecom landscape in India, the growing number of users and network infrastructure challenges have led to occasional service hiccups. Most problems are temporary and can be resolved with basic troubleshooting. However, consistent issues should be reported to Jio’s support team for better long-term solutions.

Have you been facing Jio network issues lately? Share your experience in the comments below, and let’s see how widespread the problem really is!