Whenever we look for the best laptop brands on the market, two names shine a lot which are Dell and HP (Hewlett-Packard). Both are well-known computer brands in the computer industry and offer a wide range of laptops for different needs and budgets.
Both companies have a reputation for producing high-quality laptops that are reliable and durable. Both are remarkable in terms of characteristics and services and also hold a dominant market share in computing as well as computer-related industries.
Key takeaways:
Dell laptops are known for their sleek and stylish designs, as well as for their high-end gaming laptops (it has an Alienware brand, especially for gamers). They are often geared toward business users and professionals, and they offer a wide range of customization options.
HP laptops are known for their strong performance and long battery life. They also offer a wide range of laptops for different needs and budgets, including budget-friendly options for students and families. HP laptops are also often geared toward home users and casual gamers.
In our verdict, you can’t go wrong with either.
Just a small feature or best deal value makes users shift from Dell to HP and vice-versa.
Let’s make some difference and check out which one is better…
The first difference is cost.
The cost of a laptop makes it a winner or a loser. Compared to HP, Dell laptops are a little cheaper or in other words affordable due to several reasons.
So, if you are one who has a low or tight budget then Dell has many things that the HP brand can offer. But this doesn’t make the HP brand’s laptops costlier but an alternate choice for users. The real reason why HP’s laptops are costlier than Dell’s is because, in the offline market, Dell sells its laptops with specialized vendors whereas HP uses dedicated retailers and makes their laptops and accessories easy to buy in the consumer electronics market.
So the winner of this round is Dell.
Looks and form factor.
The first thing anyone looks at is the laptop’s appearance and form factor. Dell laptops are available in different colors with eye-catching impact, while HP laptops have fewer design choices and colors, with grey or black the only available color choices.
HP is known for its designer looks and they are always ahead in adapting newer form factors. On the other side, Dell is more focused on industrial design and form factors and is slow to adopt new things. Few of Dell’s models proved that they’ve design sense too.
So the winner of the looks and form factor round is HP.
Configs and features.
Here both brands are doing well. Both offer a wide choice of configs and features. If one needs a laptop with more memory or storage, he will definitely get that one. Apart from this, newer features are also available in their flagship as well as most high-end models. You’ll never make complaints about features here.
This is a tie for the configs and features round!
Customer service.
No brand can stand for long without better customer service, because a brand can retain more customers when it makes its existing customers happy and satisfied with true service.
Based on our small survey we found Dell has a strong customer service value compared to HP, especially in the computer segment. Dell has a better and easy-to-understand website where a consumer has to hunt little for any issue or service.
Whereas, HP’s website is focused more on newer models and advertisements.
Both brands offer accident coverage or extended warranty service but Dell has a more successful track record in repairs and after-sales services; Dell even has a lower fault rate too.
So the winner of the customer service round is Dell.
Final verdict.
Ultimately, the choice between a Dell or an HP laptop will depend more on your specific needs and preferences including budget. However we’ve seen a small difference clearly, so Dell is the winner, and, HP is second to it as a strong contender in the competition.
As we said earlier, you can’t go wrong with either option. Both brands have the best things to offer, all you need to do is little research. Since both companies offer a wide range of options, it’s important to research different models and compare their features and specifications to find the best fit for you. Now it is your turn to choose a better brand for yourself.
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