With so many modern POS systems available to consumers, it can be difficult to sift through all of the information and find the system that works best for your business. Vend is a POS system designed with retailers in mind. Its powerful and intuitive interface helps you manage inventory and sales and create a more efficient customer experience. Here you’ll find a detailed review of Vend for retail stores. You’ll learn why Vend comes so highly recommended by its users, and what features this great software has to offer.
Vend is entirely cloud-based, so all of your information is securely stored within the cloud. Customer databases, sales, and product information, and inventory are all managed within the cloud. This cloud-based software maximizes Vend’s compatibility, so the software works with iPads, PCs, Android tablets, and more.
The software works with in-store hardware as well, such as receipt printers, so you can be sure that all of your needs are met in both software and hardware. Even if your internet goes down or the connection is interrupted, Vend’s software will still operate normally; simply re-syncing with the cloud as soon as the connection is restored. This can be an incredible asset because we all know that internet connections aren’t exactly the most reliable.
Vend operates on a philosophy that customers come to retail stores to see and or use products in person before they make a purchase. While online purchasing has become wildly popular in recent years, it still leaves something out: the experience of using that product before you buy it.
Unlike some of its competition, Vend does not actually offer any hardware solutions such as credit card machines. So you’ll have to purchase these items yourself, which can increase the initial startup cost of the software. However, the operating system neutrality of the cloud-based software means you can use your own computers or tablets to run the software in the store.
Alongside its incredible compatibility, Vend’s POS software also has some great features worth mentioning. The home page gives users an overview of daily, weekly, and monthly sales numbers, providing valuable insight into sales trends and event that have occurred within your business.
You can add discounts and notes via the Vend interface, making coupons and other promotions incredibly easy to implement and manage from one central location.
Vend works with numerous payment methods, including credit and debit cards, PayPal accounts, cash, checks, and in-store gift cards. You can manage your gift cards within the software, eliminating the need for third-party gift card management and thus saving you time and money.
Vend also supports mobile and contactless payment methods such as Apple pay. With the rise of such payment methods, it’s vital that your business is up to date with the latest payment methods and can accept them. With Vend, you’ll never have to worry about not being able to support the latest payment methods.
Vend also has an excellent inventory management system which can help your business to better track products and create sales and promotions. With effective inventory management, your counts will always be correct and you can better schedule sales and promotions based on your inventory.
Customer profiles are one of the greatest marketing tools your business can attain, and with Vend, it’s simple to create them. All of your customer’s contact information, purchase history, and loyalty program information is stored and managed in the cloud.
Sales Reports and Add-Ons
Vend allows its users to create customizable reports on sales numbers, whether you’re looking for information on specific products or services or a certain window of time. The reports are stored within the software and easily accessed whenever you need them.
Vend has the ability to integrate with a number of great add-ons, from employee management software to scheduling and even Quickbooks or other bookkeeping software integration.
Vend falls somewhere in the middle when it comes to pricing. You can download a demo of the software to give it a try in your store before you decide to purchase. Here are the details on Vend’s pricing.
The company offers three packages for you to choose from: Lite, Pro, and Enterprise.
The “Lite” package is $99/month billed annually, or $119/month if billed monthly. This package includes your basic store management tools and 24/7 support. The Lite version only includes one register per outlet but can be upgraded to include extra users for an additional $49/month per user, billed annually.
The “Pro” package is around $129/month billed annually, or $159/month billed monthly. This package is for businesses that turnover more than $20,000USD per month. The package includes everything the Lite package has, but also provides users with advanced analytics and reporting tools, multi-outlet retail management, and supports all add-ons.
This package is customed-priced to meet the needs of your business and includes everything offered in the pro package plus a dedicated account manager and customized onboarding. Multi-outlet stores generally choose this package.
The Bottom Line
Overall, Vend is a reasonably priced, feature-rich software that’s easy to use cloud-based for maximum compatibility. Although the company doesn’t offer any hardware, the software is compatible with numerous hardware systems including cash registers and credit card terminals. With 24/7 support, you’ll never be left in the dark when issues or questions arise.