In recent years, Voice Artificial Intelligence or AI has come out as a groundbreaking technology transforming the field of customer support services. By tapping into the potential of AI and natural language processing, it empowers multiple international businesses to simplify and enrich customer interactions across voice-activated devices and applications. This column explains how AI modifies […]
Today’s technology generates immense amounts of data, even the generation don’t care about the size of data they generate. That information needs to be parsed and categorized in order to provide actionable insights, and one of the smartest ways to do so is to map the information using a knowledge graph. What Defines a Knowledge […]