Machine Learning
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What Is Guided Selling? How Does It Work?
Guided selling is transforming the customer experience in an ever-evolving digital marketplace. As consumers wade through a myriad of products and services, guided selling serves as a virtual assistant to help streamline their choices. By…
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How does voice AI revolutionize customer support?
In recent years, Voice Artificial Intelligence or AI has come out as a groundbreaking technology transforming the field of customer support services. By tapping into the potential of AI and natural language processing, it empowers…
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6 transformative tech advancements for businesses
Technology keeps advancing at a rapid pace and it’s vital for businesses to keep up and keep innovating. Now let us start looking at some of the biggest advancements in tech to keep track of,…
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What to expect security-wise in 2023? (Security trends)
With the way technology has been advancing at an exponential rate, it can be hard to keep up with the latest security trends. We’ve already seen a number of breakthroughs in recent years, so what…
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How AI can delight your customers and improve branding?
Customer satisfaction is the aim of every business to maximize profits given the fierce competition in the market. Furthermore, customers’ knowledge and awareness have expanded tremendously recently, and so they choose to buy from companies…
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The crucial role of machine learning in ecommerce
Machine learning is far from a trending topic, almost every big player is using it. Now eCommerce using ML and AI to improve conversion rate, and study customer’s preferences.