Cloud Software
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Tips for running an efficient call center: From contact center software solutions to network monitoring tools
In the ever-evolving call center industry, maintaining efficiency is crucial for customer satisfaction and operational success. With the rise of cloud-based technology, AI, and the need for robust network maintenance, managers are now equipped with more tools than ever to streamline their operations. From improving call quality to enhancing agent performance, there’s a myriad of […]
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Harnessing the Power of DevOps: Identifying the right time for integration
The adoption of DevOps practices has become a pivotal element for businesses aiming to enhance efficiency, improve reliability and accelerate the delivery of software products. DevOps, a portmanteau of “development” and “operations,” embodies a culture, set of practices and toolset that aims to shorten the systems development life cycle while delivering features, fixes and updates […]
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Telecom Revolution 2024: Three technologies expected in the future
The telecommunications (telecom) industry worldwide is searching for development opportunities as technology advances, communication needs grow, and demand extends the present barriers. However, the telecom sector is witnessing new challenges with other well-rooted industries, such as utilities. However, this field represents the foundation on which individuals and businesses rely to conduct daily tasks. Driven mostly […]
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Scalable software solutions to meet the demands of modern business
In today’s rapidly evolving business landscape, staying competitive and meeting the ever-growing demands of customers is crucial. One of the key factors that enable businesses to scale and adapt to these demands is scalable software solutions. Scalability refers to the ability of a software system to handle increasing workloads and accommodate growth without sacrificing performance. […]
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From code to cloud: How developers are shaping the future of IT
Picture a vast expanse of sky painted with the dappled hues of dawn. Now imagine being able to mold and shape this celestial canvas with your hands. Sounds like a dream, doesn’t it? Yet, in the world of Information Technology (IT), developers are doing just that – shaping the very fabric of our digital reality, […]
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Why JD Edwards updates are important for your business – 6 things you need to know
JD Edwards EnterpriseOne is a powerful platform that can help businesses manage various operations and processes. However, to ensure that your business is utilizing JD Edwards EnterpriseOne to its fullest potential, it’s crucial to regularly implement updates. These updates are important because they provide your business with access to new features, security patches, and bug […]
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The most useful resources to improve your business efficiency
Business is all about efficiency, and, as an entrepreneur, you have complete control over your business decisions and operations. This means you do not have to worry about anyone questioning your judgment or asking you why you’re doing it. However, sometimes you may need extra guidance on how to improve your business. So, here are […]
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Five best guidelines for Cloud-Native DevOps implementation
Cloud-Native DevOps is a set of ideas that describe how people work together to build, install, and run applications in a cloud-native environment. Containers, microservices, and Kubernetes have transformed how people work. As a result, cloud-native DevOps should indeed be considered as a technique that broadens the ongoing requirements for development and IT teams to […]
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How to make the most out of your CRM software?
Customer Relationship Management (CRM) software integrates your business operations from sales to marketing to clients and organizes KPIs and activities into one system. Personalization and one-to-one consumer encounters facilitate cross-team and department collaboration. When compared to the conventional analog methods, the software revolutionizes customer management. The combination of SaaS and cloud-based CRM enables businesses of […]
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A quick guide to the different types of help desk software
Help desk software is a platform that comes with a set of tools used to collect, organize, report, and respond to customer interactions. You’ll find modern help desk solutions in practically every industry and in every support channel, including chat, phone, email, and social media apps. Choosing the right help desk software, whether it’s hosted, […]
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4 benefits of time and attendance system for employers and employees
Employers have been utilizing different methods to monitor their employees’ work attendance since the late 1800s. They have employed tools like time clocks that stamp date and time information on paper cards (time cards). There have also been manual systems where workers were assigned to stamp cards or enter time and attendance data into spreadsheets. […]
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5 Technology Upgrades to Update Your Business
Keeping up with the modern world can be overwhelming at times, especially if you are also trying to run a business. Today, businesses can’t afford to fall behind when it comes to technology. Once they do, it only becomes harder and harder to catch up. Whether you’re a small business or large corporation, you need […]