In recent years, Voice Artificial Intelligence or AI has come out as a groundbreaking technology transforming the field of customer support services. By tapping into the potential of AI and… [read more]
Many businesses and companies worldwide have embraced the use of help desk ticketing systems to solve most of their customer’s issues. A ticket is basically an inquiry or request that… [read more]
Technology has dramatically improved the way companies in a wide range of niches and industries conduct business. However, when technology is not properly utilized, it can be a detriment and… [read more]