#Support

How to create a useful help desk ticketing system?

Help Desk

Many businesses and companies worldwide have embraced the use of help desk ticketing systems to solve most of their customer’s issues. A ticket is basically an inquiry or request that a customer/client submits to the help desk for assistance. A help desk ticketing system is essential for businesses. They keep track of all outstanding issues, […]

Tech-related problems that may hinder your business success

Tech-Related Problems That May Hinder Your Business Success

Technology has dramatically improved the way companies in a wide range of niches and industries conduct business. However, when technology is not properly utilized, it can be a detriment and may impede operational growth. The reality is that all businesses today need to make full and proper use of technology and innovation to keep up […]