#Customer_Retention


How AI can delight your customers and improve branding?

Artificial Intelligence

Customer satisfaction is the aim of every business to maximize profits given the fierce competition in the market. Furthermore, customers’ knowledge and awareness have expanded tremendously recently, and so they choose to buy from companies that provide them with the most satisfaction and meet their requirements and expectations. As a result, taking your business to […]


How to create the perfect omnichannel marketing strategy?

Omnichannel Marketing Strategy

Leads, prospects and customers of today move from device to device and from one digital channel to another when interacting with the brands they follow. Americans use, on an average, 4.3 different devices per day to browse internet. Also, the average number of social media accounts a person has in 2020 is 8.6. Making sure […]


Most useful tactics to acquire and retain your ecommerce customers

eCommerce Customer Retention

Many experienced eCommerce professionals will tell you that customer retention is the key to long-term success in the increasingly-competitive eCommerce industry, and they would be right. However, customer retention is but one part of the eCommerce success model, and the other is customer acquisition. Even though acquisition can be way more expensive than retention, you […]


Do Reward Schemes Positively Affect Customer’s Loyalty?

Reward Schemes

Reward schemes have become a staple of marketing in the never-ending quest to secure customer loyalty. From having a card stamped when you buy coffee to get points when you fill-up with gas or do the weekly grocery shopping, loyalty schemes, and inducements to try a certain store such as through the use of POS […]


The art of customer loyalty: Build a company customer love

Customer Loyalty

Running a successful business isn’t just about sales rates and acquiring new customers. It is also about respecting your customers, listening to their feedback or suggestions, answering their complaints, and improving the business. Owing to today’s technology, the words of a few angry customers can reach more people than you would expect and that can […]